Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
@Roma_Safovich As stated in the game's Terms & Conditions that you accepted when starting the game "you don't own any virtual goods or items in the game", so any free items cannot be refunded or compensated.
If you lost any purchased items in the game, then contact Player Support so they can replace all your lost purchases.
If you have any further doubts or questions, please let me know!