Problem buying bubbles

Deniseld

All day I have had problems trying to buy bubbles to finish a game. I do have more than enough gold bars to buy but when I try it says no connection so I have been unable to finish the game. What can I do as I can go no further. BTW I o not have Internet connection problems.

Pitty_Kitty

Hi @Deniseld ,

is this one of Bubble Witch Saga games you're referring to?

Freddy_

@Deniseld Hi and welcome, Not sure what game this is for but this is the candy crush saga area.

Would suggest you do the standard troubleshooting tips and check for an update and then log out and restart your device, then log back in. If playing via an internet browser also clear the cache. see if this helps with your connection problem

Thank you

aijaziqbal

Problem buying bubbles

Deniseld

Sep 12, 2020

All day I have had problems trying to buy bubbles to finish a game. I do have more than enough gold bars to buy but when I try it says no connection so I have been unable to finish the game. What can I do as I can go no further. BTW I o not have Internet connection problems.

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View Post

Hi and welcome to the community.

Sometimes a connection with the purchase store is lost. Try to log out, update your game application, restart your device and login again. If you are playing through web browser try to clear cache/history and login again and see if it solves your problem.

Thanks and have a lovely time ahead.😀

kiara_wael

Problem buying bubbles

Deniseld

Sep 12, 2020

All day I have had problems trying to buy bubbles to finish a game. I do have more than enough gold bars to buy but when I try it says no connection so I have been unable to finish the game. What can I do as I can go no further. BTW I o not have Internet connection problems.

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View Post

Hi @Deniseld . Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

and Visit Bubble Witch Saga 3 Community here to know update the game

https://community.king.com/en/bubble-witch-saga/categories/bubble-witch-saga-3/p42

rajdeeptb

Problem buying bubbles

Deniseld

Sep 12, 2020

All day I have had problems trying to buy bubbles to finish a game. I do have more than enough gold bars to buy but when I try it says no connection so I have been unable to finish the game. What can I do as I can go no further. BTW I o not have Internet connection problems.

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View Post

hi dear welcome to our community

It happens when Game not connected, Slow internet or heavy load on storage.

Please Clean cache /History Files Of Your Device >Log Out From Game And Reboot The Device >Check for Updates Of Game >try to relogin after few minutes .

i am tagging to superstar for more help.

@KimElston

Deniseld

Kiara I clicked on link but says page not found.

I have cleared cache still no joy

aijaziqbal

Deniseld

Sep 13, 2020

Kiara I clicked on link but says page not found.

I have cleared cache still no joy

Please check this link.

Support

https://community.king.com/en/bubble-witch-saga/categories/Support-Bw

Help and Support

PrettyBubbles

Hi @Deniseld Can you head over to BBW3 forum and re post your question I can then help further. Type @ followed by my name then select it from the drop down that appears so it turns black that way I will be notified.👍