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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
What happened to all my boosters?
Answers
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Hi and Welcome to our Community
Please Check app update - Log out game - Restart Device - Open game and Log in.
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@gunther33 Hi and welcome, please try the basic troubleshooting tips supplied above and also if you play vias an internet browser clear your cache / History see if this solves you problem. If not if you could provide some screenshots we maybe able to advise you better
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Hi and welcome to the community.
I hope the above troubleshooting tips must have helped but if unfortunately not please see the below link for some details.
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Welcome to Sweet King Community! 👑
Very sorry for your problem! 😔
⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊
By the way, these events/features are still helping you to earn boosters/gold bars on this game. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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