Change on profile

Kui_Njenga

How do I change the country on my profile? It says that am from the united states but am not.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/312261/change-on-profile

Hi and welcome to the community.

1. On your Android phone or tablet, open the Google Play Store 
2. Tap Menu 
3.  Account 
4.  Country and profiles.
5. Tap the country where you want to add an account.
6. Follow the on-screen instructions to add a payment method to that country.
7. The first payment method must be from the country you’re adding a profile for. Once you create the profile you can add payment methods from other countries.
8. This creates a new Google Payments profile linked to the new country. The Google Play Store will automatically change to the new country. It can take up to 24 hours to change.

Thanks and have a lovely day ahead.😀

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/312261/change-on-profile

Hi @Kui_Njenga . Welcome to our Community

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/281605/game-profile-shows-wrong-country

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/312261/change-on-profile

Welcome to Sweet King Community! 👑

If your game profile with your ranking and all stats is showing wrong country than you are located in, please try these steps to change it to the correct one.

-First remove the connection to Facebook (on the game’s start menu tap the Settings down to the left > Cogwheel > Log out).

-Then create or login to your King account. Tap again the Settings down to the left and then the orange Kingdom icon. Log in to Kingdom if you have a King account already, otherwise start with choosing a nickname, tap save and follow the steps to create an account.

If the game automatically logged in to your King account when disconnecting Facebook, then just continue to the next step.

-Go to the device's settings and make sure both region and language are correct. Both need to be correct. If you for example have chosen Sweden and Spanish on your device, the game can then take Spain as your country.

-Go back to the game and tap the Settings > Kingdom icon and log out from your King account.

-Tap the ranking feature up to the left on the game map and check that the country is correct beneath the avatar.

-Close the game and wait an hour so the country updates in our system.

-Finally open the game and connect back to your Facebook and the country should be updated. If not, then you will need to keep the incorrect country in your game.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭