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Gold Bars taken but no boosters received
Answers
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Hi @Pamela_J_Elliott . Welcome to our Community
Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases here
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Hello @Pamela_J_Elliott and lovely day to you.
Understood that you've not received your items after making the purchase.
All purchases are dealt by King Support center. Please click on the link marked in green for items that were purchased via Facebook, Apple. Amazon OR Android but not received and follow the guide accordingly.
When contacting King Support center about your issue, please choose topic "Problems with Purchases" and sub-topic "Purchase items not received".
Please let us know if you still need help with other issues. Thank you 😉
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@Pamela_J_Elliott Hi and welcome, sorry to here you did not receive your purchase .The community does not deal with purchases as it contains your personnel information
If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
or Alternatively use the Contact us but you will need your game ID for this
Hope this helps
