All of my boosters have disappeared on my iPad and iPhone - I had 100’s of them.

flo99

Hi

all of my boosters have disappeared on my iPad and iPhone, is there any way I can get them back - I had hundreds. Thank you.

Freddy_

@flo99 Hi and welcome and sorry to here this has happened to you. In the case of mobile devices the boosters are stored on the device itself, so if the game is reinstalled, crashes or you chnange device all boosters and lives are lost and are unrecoverable. That is unless you had unused bought boosters, In this case contact customer support from your game and they should help you with this

Hope this helps

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/312499/all-of-my-boosters-have-disappeared-on-my-ipad-and-iphone-i-had-100-s-of-them

Welcome to Sweet King Community! 👑

Very sorry for your problem! 😔

⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. 😊

By the way, these events/features are still helping you to earn boosters/gold bars on this game. 😊

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/312499/all-of-my-boosters-have-disappeared-on-my-ipad-and-iphone-i-had-100-s-of-them

Hi and welcome to the community.

Please check below link for the details regarding loss of boosters.

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/312499/all-of-my-boosters-have-disappeared-on-my-ipad-and-iphone-i-had-100-s-of-them

Hi and Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Or please report this to our Player Support Team here