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Why is the Customer Support so difficult to get a response from?

2ยป

Answers

  • Clothsprogs
    Clothsprogs Posts: 23

    Level 3

    That's it, I'm done with King.com and their complete lack of Customer Care.

    No matter which email address I send messages and replies to I get nothing but messages from people asking for more information (most of which I've already supplied) and then emails saying I haven't replied!

    If they're that determined to do nothing about the issue, then I'm done. I've had two weeks of being fobbed-off and ignored and I'm not bothering waste my time contacting a company that is determined to frustrate and anger customers.

    Thanks for all the replies on here - at least the community is more interested in problems than King.com can be bothered to be

    Teddy

Hey! Would you like to give us your opinion?