I am still not able to send or receive lives. It has been this way for nearly 2 weeks.I play on both

Carol_Tik · September 2020

It has been this way for nearly 2 weeks.I play on both windows 10 computer and android.

I have done all the restarting, clearing cache etc and still nothing helps. Its so unfair as I have been playing candy crush saga since the game first started. Please fix.

candy stuck.JPG

aijaziqbal · September 2020

https://community.king.com/en/candy-crush-saga/discussion/312775/i-am-still-not-able-to-send-or-receive-lives-it-has-been-this-way-for-nearly-2-weeks-i-play-on-both

Hi and welcome to the community.

It was a facebook issue and this issue has been fixed. Now log out from your game application, update your game application restart your device and login again and check if it solves your case.

aijaziqbal · September 2020

https://community.king.com/en/candy-crush-saga/discussion/312775/i-am-still-not-able-to-send-or-receive-lives-it-has-been-this-way-for-nearly-2-weeks-i-play-on-both

Hi and welcome to the community.

It was a facebook issue and this issue has been fixed. Now log out from your game application, update your game application restart your device and login again and check if it solves your case.

rajdeeptb · September 2020

https://community.king.com/en/candy-crush-saga/discussion/312775/i-am-still-not-able-to-send-or-receive-lives-it-has-been-this-way-for-nearly-2-weeks-i-play-on-both

hi dear

are you updated your game??

please update your game if not Because it has been fixed now.

please read this 👇

https://community.king.com/en/candy-crush-saga/discussion/311707/i-can-t-send-nor-receive-lives-via-facebook-update-your-game

kiara_wael · September 2020

https://community.king.com/en/candy-crush-saga/discussion/312775/i-am-still-not-able-to-send-or-receive-lives-it-has-been-this-way-for-nearly-2-weeks-i-play-on-both

Hi and Welcome to our Community

Make sure Update your App

and Please check this page

https://community.king.com/en/candy-crush-saga/discussion/311707/i-can-t-send-nor-receive-lives-via-facebook-update-your-game

bearwithme · September 2020

Hello @Carol_Tik and a very warm welcome to our wonderful King Community! If you have updated your game, as mentioned above, to the latest version and you are still having problems with sending or receiving lives, then you might try signing out of Facebook, then de-install Facebook, close the platform you are playing on for at least 10 seconds (whether PC or mobile), then restart your device, reinstall FB and sign into the game and see if that helps correct the problem.

Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!

Here is a guide to help you as you explore the various areas in the community!

wykoon · September 2020

Hi there @Carol_Tik and lovely day to you...

Hope you've tried all the above suggested steps. If it doesn't work, please do not be despair. Sometimes, it takes few times for the app to reload properly after you've exit and re-enter the game.

You may also disconnect your device from the internet, wait for a while before reconnecting, then enter the game and play.

Please let us know if you need other help.

Thank you 😊

Carol_Tik · September 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1083073#Comment_1083073

Thank you so so much. That seems to have fixed it. yay.

aijaziqbal · September 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1084574#Comment_1084574

You are very welcome.😀

Carol_Tik · September 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1084589#Comment_1084589

This fixed it for a few hours and now the same problem is back today and doing what I did the first time is not working now. I am getting fed up. Any more suggestions? The makers of the game should stop updating it as it causes more problems than it fixes.