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All my gold bars are gone after linking my FB account on Candy Crush!
Answers
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Hi @shazlin200 and lovely day to you.
Understood that you've lost your gold bars after linking the game with your FB account.
Please exit the game, disconnect your device from the internet, wait for a while, then reconnect back your device. Enter the game and check your gold bars.
If you have a PC, pls also log in the game via Facebook and check whether the gold bars are there.
If still not there, pls contact the support center as suggested by Mr Werner and Ms Mary Kay above.
Pls let us know if you still need any other help.
Thank you 😀
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Welcome to Sweet King Community! 👑
Very sorry for your problem! 😔
Because Without Connect Account and With Connect Account cannot be transferred gold bars and boosters (also shown different Game ID) when you login on Facebook or King Account.
You can follow by previous players that I hope they can help you but waiting longer. 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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@shazlin200 Hi and welcome, I am sorry to her this has happened to you , but the community does not deal with gold bar issues.
You will need to contact customer support from your game settings is easiest as it contains all your game information. just click on cog wheel and then question mark. or alternatively you can use the contact us below but you will need your Game ID for this
Hope this helps
