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I bought unlimited lives by mistalke .. HELP!!
fatimaalhaiki
Posts: 2
Level 1
in Support
I Bought 200 gold bars for the first time and I planned to use them carefully and wisely. Unfortunately, few minutes back I was playing and when I lost I wanted to quit the level, instead I pressed on buying unlimited lives for 6 hours and lost about 80 gold bars.
PLEASE help me retract this.. I have't used any of the lives and I dont want to. I NEED MY GOLD BARS BACK :(
Answers
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Hi and welcome to the community.
Very unfortunate and sorry about this but the only way you can get it back is contact player support directly from the settings of your game application. Community dont deal with any purchase related issues as it involves your personal information.
Best of luck.😀
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@fatimaalhaiki Hi and welcome, Sorry to here that you made a purchase in error, but you will need to contact customer support as the community does not deal with purchases or gold bar issues
If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Or alternatively use the contact us below but you need your game ID for this
