I had a windows update last night. Now I cannot open Candy Crush at all.

Question

I hada

kiara_wael · Answer

https://community.king.com/en/candy-crush-saga/discussion/312999/i-had-a-windows-update-last-night-now-i-cannot-open-candy-crush-at-all

Hi and Welcome to our Community

Already reply here

https://community.king.com/en/candy-crush-saga/discussion/313000/cannot-open-candy-crush

Double post . Thank you

Freddy_ · Answer

@Suzie_Q Hi and welcome are you playing the game through Facebook or the windows 10 app. If your playing through Facebook please clear your internet browser cache and  restart your device, then see if it allows you to load the game. If not can you screenshot any error messages.

For windows 10 app please post ant error messages you may be receiving

https://community.king.com/en/blog/kb/articles/471-my-game-keeps-freezing-or-crashing-what-should-i-do

Thank you