Charged more than advertised

piep1122

I just bought 10gold bars on sale for .99, it charged $3.18....who an I supposed to contact about this?? I bet this happens all the time!!!

kiara_wael

Hi and Welcome to our Community

Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases 👇️

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Crazy Cat Lad

Hi @piep1122 and welcome to our Community!

Sounds like you play on an Apple device?

Please note that Apple merges several purchases you made in all your games and apps in the same period into one big transaction instead of charging them separately.

Please log in to your Apple-ID and check the purchase history and the receipts. On the receipt you find all purchases from the same period and also the total amount that is charged on your card.

First check if this is an incorrect charge or if several purchases have been charged at the same time. If there are any errors, then contact Apple Support directly, but please first compare the total amount on the receipt with what you have been charged.