Magic Season Golden Lamp

maredo17

I purchased the gold lamp at level 14, why did I not receive the extra rewards for the previous tiers? Seems like a waste of money since that’s the only reason I made the purchase.

Unknown

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aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/313505/magic-season-golden-lamp

Hi and welcome to the community.

Unfortunately that's how it works every lock has its own value to be open. The previous one or the next one will be open by its own value. But we have your feedback here and we will let the studios and our CM know about that.

Thanks.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/313505/magic-season-golden-lamp

Hi and Welcome to our Community

You can find all info about refunds and broken purchases 

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Freddy_

@maredo17 Hi and welcome. Sorry to here you have had a problem with a purchase. Unfortunately the community does not deal with purchases as it contains your personnel information. For help resolving this please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

and they should help you with this

Hope this helps

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/313505/magic-season-golden-lamp

Welcome to Sweet King Community! 👑

Don't worry! You can click on "Contact Us" on bottom of the page then select "Problems with purchases" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭