Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I purchased the gold lamp at level 14, why did I not receive the extra rewards for the previous tiers? Seems like a waste of money since that’s the only reason I made the purchase.
Sign in or register to leave a comment and join the conversation.
Welcome to Sweet King Community! 👑
Don't worry! You can click on "Contact Us" on bottom of the page then select "Problems with purchases" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
@maredo17 Hi and welcome. Sorry to here you have had a problem with a purchase. Unfortunately the community does not deal with purchases as it contains your personnel information. For help resolving this please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
and they should help you with this
Hope this helps
Hi and Welcome to our Community
You can find all info about refunds and broken purchases
Hi and welcome to the community.
Unfortunately that's how it works every lock has its own value to be open. The previous one or the next one will be open by its own value. But we have your feedback here and we will let the studios and our CM know about that.
Thanks.
