Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Since last week every level I have passed says collect boosters but it just keeps going in a circle and I can’t access the store either it does the same thing
Sign in or register to leave a comment and join the conversation.
Hi and welcome to the community.
Please check the below link and see if your problem is like this.
@9summerDays Please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser please clear your cache
If not you will have issue below
Hope this helps
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE and of course tell your Game ID there.
Thank you.