I did update app and still can’t send lives

villemonte · October 2020

Is there another fix?

Freddy_ · October 2020

@villemonte Hi and welcome, Check your facebook app permissions in facebook settings webs and apps and make sure everything is active

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

Also check this page

https://community.king.com/en/blog/discussion/305990/lives-i-cant-receive-send-them-ive-lost-the-ones-i-had-stored

hope this helps

kiara_wael · October 2020

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/311707/i-can-t-send-nor-receive-lives-via-facebook-update-your-game

aijaziqbal · October 2020

https://community.king.com/en/candy-crush-saga/discussion/313983/i-did-update-app-and-still-can-t-send-lives

Hi and welcome to the community.

Yes there has been issue reported by some players so i guess it is related to facebook permissions. So try to update facebook or reinstall the facebook app and check if it solves your issue.

Also see this link for some settings.

https://community.king.com/en/candy-crush-saga/discussion/252963/not-receiving-any-lives-or-did-you-lose-all-stored-lives

Thanks.

wykoon · October 2020

Hello @villemonte and good day to you...

Understood that you are still unable to send lives to your FB friends after updating the app.

Please log out/exit from the game and restart your device after update to enable the system and the to refresh. Thereafter, log back in with your FB and see whether you are still able to send lives to your friend.

If it doesn't work, you may want to reinstall the FB app as suggested by Mr Aijaziqbal.

Please let us know if you need help with other issue.

Thank you 😊