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My game will not load. I pay in facebook on pc. can you tell me how to fix it and not lose my level
Welcome to Sweet King Community! 👑
There was a short outage on Facebook last night that may have affected the game not loading. This should be fixed now, but if you still have issues loading the game, please check the page HERE for help.
But you can download this game then save your progress (Mobile Devices) :
🍬Candy Crush Saga: play it HERE !
Or if you have playing your game via laptop and using Microsoft, the app is downloadable free from Microsoft site. After you downloaded it, please log in your game with your King account and you're ready to go. All your progress and lives will be saved.
Or you can download HTML5 here (Any PC Devices) that you can continue playing next new levels and something news on any King's Games with Facebook 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi @Carolync New Bee, Don't worry they rarely lost your progressive levels game. And alway save your game as soon as possible thus as there's buttons instructed. Hopefully this answer helps u. Thanks
@Carolync Hi and welcome,
There was an issue with the game loading that was fixed
Close you game down and check your browser is up to date and then clear your browser cache, then restart your device and log back in to the game and see if resolves your issue.
If not please let us know, you may need to contact customer support so they can look in to your issue
Thank you
Hello @Carolync and good day to you.
Understood that your game is not loading in Facebook. Please follow the guide below.
We can explore several ways to solve this problem. Could you please first try the following steps:
Here is a useful video that will show you how to perform these steps.
More further information about HTML5 please check out this amazing page here
Here you can also discover our Community Superstars, competitions, off topic conversations and much much more! Simply go to the home page here and select the game you wish to explore.
I hope you are able to resolve your issue after following the steps above.
Please let us know the outcome and if you need help with any other issue.
Thank you.😉
Hi and welcome to the community.
If it has frozen during the play then i am sorry that you have to force close it. And in future you may clear cache and history of your browser and try again.
Also check this link.
New here? Sign in or create an account to join the fun.
GGold bar
I need add in my game
Hi I've completed level 21005 and would usually play the Star Tournament until Wednesday, but it's not available this week. Is this the same for everyone?
Good morning.How do you get past level 5781? Enjoy the day.
The above two is only part of the samples!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
