Weekly race

l84ad8

I was awarded wrong prize in weekly race last week @Pounawea how do i get it fixed.

Freddy_

@l84ad8 Hi and welcome,

Not sure what can be done on this as this was last week but for any missing rewards you need to contact customer support. The best way is through you game settings help center and send them an email and they maybe able to help you with this. Alternatively you can use the contact us at below but you need your game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

@Pounawea will answer this but as its the weekend it will probably be Monday before she replies

Hope this helps

Freddy_

@l84ad8 Hi and welcome,

Not sure what can be done on this as this was last week but for any missing rewards you need to contact customer support. The best way is through you game settings help center and send them an email and they maybe able to help you with this. Alternatively you can use the contact us at below but you need your game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

@Pounawea will answer this but as its the weekend it will probably be Monday before she replies

Hope this helps

Mary_Kay

I've never seen the wrong prize awarded. What happened? You do need to contact customer support for missing prizes. Thank you and good luck.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/314096/weekly-race

Hi and Welcome to our Community

If you miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314096/weekly-race

Hi and welcome to the community.

As explained above by my fellows you need to contact player support. Contact them directly from the settings of your game application. And send them email. Hopefully they will take a positive action in your favour.

Thanks.