The picture of my game has changed

Jaswantsingh

Suddenly the picture of my game has changed and my levels are no more, I don't understand how I did it and it was my fault.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/314232/help

Thank you for being a loyal player of Candy Crush Saga.

My guess is your game is connecting to another Facebook, that's why you can't find your Avatar. If so, you can find the solution steps through the link below.

https://community.king.com/en/blog/discussion/281603/game-keeps-connecting-to-the-wrong-facebook-account

If you do not find the solution through the link above, see HERE how you can get back your lost game progress.

For further assistance, please feel free to write back to us. We'll be happy to assist you.

Thank you.

kiara_wael

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314232/help

Hi and welcome to the community.

Dont worry just log out, update your game apllication, restart your device and login again. And check if it solves your issue.

Please see below link to recover your progress.

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314232/help

Welcome to Sweet King Community! 👑

Oh No! Have you lost your current level on Candy Crush Saga? 😢

Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

If it's still not worked by Save Current Level Steps, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Mary_Kay

Please do some trouble shooting by logging out, check for game updates, restart your device and log back in. Let us know if this solves your problem.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/314232/help

Thank you for being a loyal player of Candy Crush Saga.

My guess is your game is connecting to another Facebook, that's why you can't find your Avatar. If so, you can find the solution steps through the link below.

https://community.king.com/en/blog/discussion/281603/game-keeps-connecting-to-the-wrong-facebook-account

If you do not find the solution through the link above, see HERE how you can get back your lost game progress.

For further assistance, please feel free to write back to us. We'll be happy to assist you.

Thank you.

Freddy_

@Jaswantsingh Hi and welcome, would have to agree with @sukanta_biswas and say sounds like your game has disconnected from kings servers.

Please check your game is up to date and log out and restart your device , then log back in and see if this resolves your problem

If not follow posts above to get your levels restored.

Thank you