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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Suddenly the picture of my game has changed and my levels are no more, I don't understand how I did it and it was my fault.
Thank you for being a loyal player of Candy Crush Saga.
My guess is your game is connecting to another Facebook, that's why you can't find your Avatar. If so, you can find the solution steps through the link below.
If you do not find the solution through the link above, see HERE how you can get back your lost game progress.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
@Jaswantsingh Hi and welcome, would have to agree with @sukanta_biswas and say sounds like your game has disconnected from kings servers.
Please check your game is up to date and log out and restart your device , then log back in and see if this resolves your problem
If not follow posts above to get your levels restored.
Thank you
Please do some trouble shooting by logging out, check for game updates, restart your device and log back in. Let us know if this solves your problem.
Welcome to Sweet King Community! 👑
Oh No! Have you lost your current level on Candy Crush Saga? 😢
Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If it's still not worked by Save Current Level Steps, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
Dont worry just log out, update your game apllication, restart your device and login again. And check if it solves your issue.
Please see below link to recover your progress.
Hi and Welcome to our Community
Please check this page
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My game is still going back or forward to different levels. I posted last week or before about this and someone answered me but when I did what they said t do and the game is still not working right I posted a screen capture they asked for and no one ever replied. The post is now marked as answered.. No it was not…
Why does I can not have extra move after watch ADs now ?
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
I had around 500 gold before i logged in with Apple then all the gold dissaperad. Pelase help
I can only access my game through my PC facebook account. My iphone & ipad, when I try to connect throught FB, only option is to link me in through a different facebook account that I had signed in for a group I am in & now the game will not forget this. I tried to send the link to myself to access it that way. And this is…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
