I can’t receive my lives in either give players free live so could you please help me

dianej1967

I’m not receiving my lives and I’m unable to give lives to other players I have 46 messages in my little envelope please help me

6Brownsugar9

good morning

maybe becouse its full lives

try to lose one and go accept one live

good luck

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314272/i-can-t-receive-my-lives-in-either-give-players-free-live-so-could-you-please-help-me

Hi and welcome to the community.

There has been an issue with facebook permissions. Please check facebook settings and permissions.

Also check below link for some useful tips.

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/314272/i-can-t-receive-my-lives-in-either-give-players-free-live-so-could-you-please-help-me

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/311707/i-can-t-send-nor-receive-lives-via-facebook-update-your-game

Freddy_

@dianej1967 Hi and welcome, Faceboook recently did a platform up date so please check your apps and permissions.

Go to Facebook settings , webs and apps and make sure all the game settings and notifications are set to active

Thank you

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314272/i-can-t-receive-my-lives-in-either-give-players-free-live-so-could-you-please-help-me

Welcome to Sweet King Community! 👑

Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.

This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.

Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.

Don't forget that you can always request plenty more lives at any time from your friends! Also if you use a King account instead of Facebook, you will not encounter this issue.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭