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I cannot send lives, icons just spin, and my game is updated. Can anyone help?
Sergio_Donna
Posts: 4
Level 1
in Support
I cannot send lives, icons just spin, and my game is updated. Can anyone help?
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Answers
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@Sergio_Donna Hi and welcome, A fair few people are experiencing this problem at the moment and think is was mainly due to a Facebook platform update.
All i can suggest at the moment is to check you Facebook permission settings. go to Facebook settings , webs and apps and check all your game and notification settings are set to active
Hopefully this will solve your problem, or this issue will be resolved soon
Thank you
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Hi and Welcome to our Community
Please check this page
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Hello @Sergio_Donna and a very warm welcome to our wonderful King Community! I am sorry to hear you are having this problem.
If it is connected with Facebook try this - log out of FB in your game, close your game and log out of FB, then de-install FB. Restart your device (but make sure it was turned off for 10-15 seconds), then re-install FB, open your game and reconnect to the game via FB and see if the issue has cleared up. You also want to make sure you have cleared your cache and that you have the latest version of the game.
Good luck!. Also, now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!
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Hi and welcome to the community.
Please also check this link for some useful tips.
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