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Do you have a question or need help with your game? Ask the Community.
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Keep freezing
Answers
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Hi and welcome to the community.
Please do the standard troubleshooting by Log out, update your game application, restart your device and login again and check if it solves your case.
If playing through web browser please clear cache/history of your browser and try again.
Also check this additional tips if your game still freezing.
If you still have any issue and dont get your purchases then you have to contact our player support directly from the settings of your game application.
Thanks.
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@khandley39 Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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Welcome to Sweet King Community! 👑
You can click on "Contact Us" on bottom of the page then select "Problems with Purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
