I won this week’s race with over 80 wins. but did not receive the promised 50 gold bars.

ahfl

The challenge was to win 80 levels and receive an award of 50 gold bars. I received the prize for placing 1st, but did not receive the gold bars.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314806/i-won-this-week-s-race-with-over-80-wins-but-did-not-receive-the-promised-50-gold-bars

Hi @ahfl ,@cremion ,@sofi110713 .

The event is over on sunday. Normally gold rush event reward is distributed on monday any time. So dont worry if you have completed the required task it will appear in your game today at any time.

Thanks.

cremion

I have the same did 85 levels was 1st got the week rewards but no 50 gold ??? And now

sofi110713

I have the same problem did 81 or more levels and was 1st but did not receive the 50 gold’s bar prize

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/314806/i-won-this-week-s-race-with-over-80-wins-but-did-not-receive-the-promised-50-gold-bars

https://community.king.com/en/candy-crush-saga/discussion/comment/1129576#Comment_1129576

https://community.king.com/en/candy-crush-saga/discussion/comment/1129599#Comment_1129599

hi dear @ahfl @cremion @sofi110713

welcome to our community sorry for the inconvenience.

for missing rewards you can contact support area from your game directly. you can contact here also 👇

https://soporto.king.com/contact

you may asked your game ID here to know your game id please read this 👇

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

on facebook 👇

https://community.king.com/en/pet-rescue-saga/discussion/258608/how-can-i-find-the-game-user-id-on-facebook

hope this helps have fun

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314806/i-won-this-week-s-race-with-over-80-wins-but-did-not-receive-the-promised-50-gold-bars

Hi @ahfl ,@cremion ,@sofi110713 .

The event is over on sunday. Normally gold rush event reward is distributed on monday any time. So dont worry if you have completed the required task it will appear in your game today at any time.

Thanks.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/314806/i-won-this-week-s-race-with-over-80-wins-but-did-not-receive-the-promised-50-gold-bars

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

As our game expert has already said, you will find your reward in your game today but if this is not the case then don't hesitate to let us know again.😊

We'll be happy to assist you.

Thanks!

lcfilipe

Same problem here. I didn't receive the prize. I have contacted support 5 times already, and all I get are automated replies telling me to read the community forum.

lcfilipe

Same problem here. I didn't receive the prize. I have contacted support 5 times already, and all I get are automated replies telling me to read the community forum.

Freddy_

@lcfilipe Hi and welcome, You need to ask a question that will not direct you back to the community as we do not deal with prize issue

Try contacting support and choose problems with my game and prize not received when sending your email.

Thank you

Greymane

I think this feature is not for everyone because same here.. Probably the prize is given to players selected randomly or if you are lucky

My guess

lcfilipe

https://community.king.com/en/candy-crush-saga/discussion/comment/1142135#Comment_1142135

That is exactly what I have done. I always selected "Problems with my game" and then "prize not received", and all I get is automated answers telling me to post in the community. I could figure out on my own that that wouldn't help, but after five tries I decided to do it anyway.

Crappiest support ever.