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50 goldbars

titinwidya
titinwidya Posts: 2

Level 1

Hi King! This week I was promised to win 50 goldbars if i could win 80 or more levels before sunday 18.00 pm. I have won 80+ levels. But i don't get the gold bars till now. Can you give me solution? Please keep your promise.

Thanks

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @titinwidya Hi and welcome, Please give it up to 24 hrs after contest ended to receive you gold bars. If you have not received them after this time frame please let us know and we can advise you on the next course of action to take

    Thank you

  • kiara_wael
    kiara_wael Posts: 157,396

    Hi and Welcome to our Community

    Please report this to our Player Support Team here, and put your game ID

    How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this

  • bearwithme
    bearwithme Posts: 16,733

    Hello @titinwidya and a very warm welcome to our wonderful King Community. Out of curiosity - which game was this in? I have not see this type of offer in Candy Crush Saga before (but that doesn't mean the game doesn't have it - different events are released to different players) but I have seen something similar in Candy Crush Soda.

    Also I noticed you are new to this community so I hope that you will stay and explore and spend some time with us. It is not only an opportunity to ask for help, but also to share opinions and ideas. There are also contests where you have an opportunity to win gold bars and badges and fun stories and games to read and play.

    Here is a guide to help you as you explore the various areas in the community!

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi and welcome to the community.

    I have just recieved my rewards. So you can also check if you recieved it otherwise you have to contact player support.

    Thanks.

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