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Not receiving password-reset-email

Bongo123
Bongo123 Posts: 2 Newbie
edited October 2020 in Support

Hi guys,

I created this account to be able to submit this ticket.

I wanted reset my password again since I recently switched to a new phone. The last time I did that in April this year and it was no problem at all.

But now, even after several attempts I do not seem to get the password reset email.

I checked my spam folder and it is not in there either.

My email address: [email protected]

My user name: Booya


Please help me !!


Thank you !

regards,

Chris

Best Answer

  • Freddy_
    Freddy_ Posts: 68,477 Crushing Legend
    Answer βœ“

    @Bongo123 Hi and welcome, Sorry to here your having a problem with receiving your password reset email. If you have given this 24hours to be received and still not received this i would try to contact customer support and see if they can help you with getting your password reset

    If you can access your game having your game ID is useful but if not just use link below and include the email address you use for the game itself.

    Thank you

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