Not receiving password-reset-email

Bongo123

Hi guys,

I created this account to be able to submit this ticket.

I wanted reset my password again since I recently switched to a new phone. The last time I did that in April this year and it was no problem at all.

But now, even after several attempts I do not seem to get the password reset email.

I checked my spam folder and it is not in there either.

My email address: cxxxxxxxxxxxxx@freenet.de

My user name: Booya

Please help me !!

Thank you !

regards,

Chris

Freddy_

@Bongo123 Hi and welcome, Sorry to here your having a problem with receiving your password reset email. If you have given this 24hours to be received and still not received this i would try to contact customer support and see if they can help you with getting your password reset

If you can access your game having your game ID is useful but if not just use link below and include the email address you use for the game itself.

https://soporto.king.com/contact

Thank you

Freddy_

@Bongo123 Hi and welcome, Sorry to here your having a problem with receiving your password reset email. If you have given this 24hours to be received and still not received this i would try to contact customer support and see if they can help you with getting your password reset

If you can access your game having your game ID is useful but if not just use link below and include the email address you use for the game itself.

https://soporto.king.com/contact

Thank you