I completed 80 levels for 50 gold bars, says I did not complete

juliaroehl

I completed 80 levels but when I went on candy crush today, it said that the weekly race was over and I did not complete. What happened? I’m super bummed because it took a lot of time to play that many levels.

Mary_Kay

Did you complete exactly 80 levels or was it more? Do you know which level you started on and where you ended? You can contact customer support for any missing rewards. They should be able to see your achievements.

joeybush

Same thing happened to me. Finished the 80. It said 80 on the weekly leaderboard and told me I didn't make it. Nobody in customer service will get back to me either.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314993/i-completed-80-levels-for-50-gold-bars-says-i-did-not-complete

Hi and welcome to the community.

Unfortunately community dont deal with missing rewards issues as we dont have any access to your game data. You need to contact our player support directly from the settings of your game application or by this link.

https://soporto.king.com/contact

Please mention missing reward and event name alongwith same email you are using for the game and your game id.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Freddy_

@juliaroehl Hi and welcome, Sorry to here this has happened to you. but if you cure you completed that amount of levels this may have been a glitch in the feature. I do not think much can be done regarding this as you have the message that it was uncompleted, but you could try customer support and explain your issue . You never know they may help you with this

Thank you