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I was at level 551 on my iPhone that I don’t use much for candy crush. Can you help?
@LanceS Hi and welcome,
Did you play on your ipad online as it sounds like you may have to been connected for some reason to allow your levels to sync
Would try the standard troubleshooting tips of making sure both your device and game are up to date log out and restart your device, then log back in and see if this resolves your issue, also try playing a level to see if this forces it to connect to the server correctly,
If not you will need to contact customer support to get your levels restored
Thank you
Hi and welcome to the king community.
Please Log out, update your game application, restart your device and login again. After login try to play and clear a level and see if you recover your progress.
If you still dont recover your progress please follow the instructions in below link.
Thanks.
Hello and welcome to the sweet King community. I hope I can help you with this link 👉 Progress
If your problem is not solved, please come back and let me know.
Thanks and keep enjoying
Please check the post above. Thank you.
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This discussion was created from comments split from: 💛 A Thank You Note from the Candy Crush Team.
can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Ang Ganda sobra
Finally got rid of black blobs on Candy Crush, but have now appeared on Alpha Betty. Screen just flickers on Candy Crush. What is the problem? Why is King not publicly addressing these VERY WIDE spread issues, and why is it taking so long to fix? All issues started after recent updates. Android phone... I miss my games!!!
I have been trying to passando level 10611 for two days, but there is no yellow candy. I can see other players are having the same problem
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
