Cinema and free spin wheel

Bud1

Cutting out and kicking me out game. 2nights now. Yes I have cleared cache. Same on two devices so system error since halloween update?

Diamond_Lim

https://community.king.com/en/candy-crush-friends-saga/discussion/316208/cinema-and-free-spin-wheel

Welcome to Sweet King Community! 👑

The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

You can also check this information :

https://community.king.com/en/candy-crush-saga/discussion/comment/895373#Comment_895373

@QueenB - Please moves this thread to Candy Crush Support Community, thanks! 😊

If you have any questions on this game, please ask a question here that they will help you faster on Candy Crush Support Community.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Freddy_

@Bud1 Hi and welcome we have a couple of people report this and one has said it was a temporary problem that rectified itself, so hopefully this issue will resolve itself but we are passing this on to get checked

Is this happening with all ads

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/316208/cinema-and-free-spin-wheel

Hi and welcome to the community.

As mentioned above it has been reported by few others also. If you have updated everything you may wait for sometimes and hopefully it will be rectified. But if not you may report to our player support here.

https://soporto.king.com/contact