Lost boosters

Captn_TC

I had a bunch of boosters and now they are gone. I had to delete the game and reinstall because i was trying to get the new 5 level challenge hallowed tower. Still no luck and now all.my boosters are gone. Can i get them back? Thank you.

kiara_wael

Hi and Welcome to our Community

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Or please report this to our Player Support Team here,

Freddy_

@Captn_TC Hi and Welcome. Unfortunately if this was a mobile device the boosters are stored on the device itself. So if your device or game crashes you uninstall or change devices your boosters are lost and are unrecoverable. Unless you had any unused purchased boosters, you can then contact customer support from your game and they should help you with this

Go to game settings - Help center - and send them an email

Thank you

[Deleted User]

Hi @Captn_TC, welcome to the Community!

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/316269/lost-boosters

Hi and welcome to the community.

Very sorry about that. Reinstallation should be the last option when nothing is working in the game. Please check some details which might help you here.

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Thanks.