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No King games are working for me
I play Candy Crush, Candy Crush Soda and Pet Rescue Saga. They were working fine for me up until about 1 or 2 weeks ago. I play these games through Facebook. Now, when I try to play a game, it doesn't completely load. It goes to the game page, and the background picture comes up, but the game itself does not come up. I have read through the support questions I could find and have done all the suggestions - cleared cache, got rid of game on Facebook and re-added it back in, turned off my computer and restarted - nothing works. All I have is the picture, and no game at all. HELP! I am so frustrated!
Answers
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Hi @CheriT, welcome to the Community!
🔺 If your Games are not working on Mobile please check these links ⬇️ and follow the steps therein suggested.
- Game freezing/crashing
- Game not connecting to Facebook
- Game has connected to the wrong Facebook account
🔺 If your Games are not working on PC please check these links ⬇️ and follow the steps therein suggested.
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Hi dear welcome to the community.
Please check your operating system is fully up to date. If you are playing through windows please note you need minimum windows 10 operating system.
If playing through browser, check for browser updates or you may try with another browser.
if you are using Microsoft Edge for example, then try with Google Chrome, Mozilla Firefox or Opera and vice versa. Our games support Google Chrome, Mozilla Firefox , Microsoft Edge and Opera.).
Thanks.
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