new computer but CCS will not load

Spinnifix

https://community.king.com/en/candy-crush-saga/discussion/comment/1188773#Comment_1188773

Hello, back again.

Could you please check your internet connection? Maybe Microsoft has problems today too and you can't download it. Either please contact us or wait a few days. That would be my suggestion!

Freddy_

@conqurboy May be a silly question but did you restart your PC after updates and then check again. Could not see why the game would not load on to your device if new

Thank you

Spinnifix

https://community.king.com/en/candy-crush-saga/discussion/comment/1188773#Comment_1188773

Hello! I passed it on privately and you will get an answer tomorrow. Well, it's better !!

Spinnifix

https://community.king.com/en/candy-crush-saga/discussion/317869/new-computer-but-ccs-will-not-load

Hello!

I received a reply and this is the reply from the CM.:

If he reinstalled the app already and it didn't help, I'm afraid there is nothing more I can do to fix his computer.

There's this page for W10 issues:

https://community.king.com/en/blog/discussion/234689/play-your-favorite-king-games-in-windows-10

Good luck