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Lost all boosters
I got a new iPhone and had to reload Candy Crush. I always log in with Facebook so my progress, gold bars, boosters, etc. are preserved.
When I reloaded Candy Crush, it recognized my level (8044) and had the right number of gold bars. It also rejoined me with my Fantastic Five team.
It did DELETE ALL OF MY BOOSTERS! I had 1428 lollipop hammers, over 2000 hands, 975 striped and wrapped boosters, over 2000 color bombs, over 1000 jelly fish, 2000 coconut wheels, 975 lucky candies, 132 of the UFOs and 2 party boosters.
Do you know how much you would charge me to buy those????? I would like them restored ASAP.
Jeana
Answers
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@jeanac Hi and welcome, In the case of mobile devices your boosters are stored on the device itself. So if you phone or app crashes , you uninstall or change your device., Your booster are not transferable or recoverable. Unless you had any unused purchased boosters and then you can contact customer support from your game and they should help you with these
Go to game settings - help center and send them an email
Thank you
