Episode race

maryelliott

I keep winning but I do not receive gold bars

Freddy_

@maryelliott Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache

Unfortunately the community can not deal with missing rewards or gold bar issues

For any missing rewards

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/318320/episode-race

Hi and Welcome to our Community

If you miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

Mary_Kay

Sorry this is happening to you. Please take a screen shot the next time. Please contact customer support about your missing gold bars if you've updated and restarted your game and they still are not there. I've had no problem receiving my gold bars from the episode race.