Chocolate Box - Claim prize greyed out

cornee

Hello

ik krijg van een vriend een verzoek om een leven te geven maar blijft in mijn envelop zitten ka n ik niet versturen thanks corrie de best

Freddy_

@stoppardi i, Hi and welcome, There is a issue with the chocolate box at present that is being investigated but we have no time frame on a fix for this at present,

https://community.king.com/en/candy-crush-saga/discussion/318534/chocolate-box-claim-prize-greyed-out

thank you

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/1228249#Comment_1228249

Hi and Welcome to Our Community

I'm sorry but we only use English on the King Community, to make sure that everyone understand and can be understood. 

. Please feel free to re-post your question in English and you can use Google Tranlations . and We will be happy to help you.

Thanks for your understanding and have a great day!

Greymane

Hi @stoppardi keep a look out for new events coming up. E.g thanksgiving

Otherwise the events come and go depending on the festivities, season or what is being celebrated. Some events are also only at the testing stage for some players. Other players may not get the events

WYwoman

My candy box will not give me my reward after completing my quests. This is the 2nd day it's been greyed out. Please advise, and thank you.

FlaringCrystal120

https://community.king.com/en/candy-crush-saga/discussion/320917/candy-box-greyed-out

Hi and welcome, there are a few people with this issue and it is being investigated. Please try closing the game and clearing your browser cache restart your device and see if this helps with your issue.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/320917/candy-box-greyed-out

Hi and Welcome to our Community

Make sure update your Apps. and Please check this page

https://community.king.com/en/candy-crush-saga/discussion/318534/chocolate-box-claim-prize-greyed-out

Ingehhw

Although I followed the advice to disconnect and reconnect to the Internet, my chocolate box cannot be opened 😳 and this is a recurring issue, unfortunately........

Please fix this problem asap!

kind regards, Ingehhw

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/320959/still-no-possibility-to-open-the-chocolate-box

Hi and Welcome to our Community

https://community.king.com/en/candy-crush-saga/discussion/318534/chocolate-box-claim-prize-greyed-out

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/320959/still-no-possibility-to-open-the-chocolate-box

Yes, I had the problem too, then it worked again for 2 days. Now I get the error message 'Server error' again. King hasn't fixed it yet