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I keep being rewarded 10 gold bars and I really need them when I need five extra moves just to finish. But every time I get rewarded, only 6 show up in my bank. Why is this happening?
Hi and Welcome to our Community
Please report this to our Player Support Team here. and tell your Game ID there.
Thank you.
Please tell me where you win 10 gold bars. Is this the episode race? I only get 5 for first place but I heard some people get 10. Please contact customer support for help with your missing gold bars. Good luck.
@littlemisstee17 Hi and welcome, I have not heard this happening before but the community can not deal with gold bar issues for this you would need to contact customer support from your game
Go to game settings - help center - purchases and gold bars and send them an email
or alternatively use the contact us below
Thank you
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Why did you just remove the music event from the app?? I had 18 more hours to complete and was on my last 3 laps and it just disappeared. I spent so much time and boosters just so you can do whatever you want? You’re not doing these events fairly
My music event isn't showing up anymore. There's still 14 hours left and I've almost completed it. I need help please
I have a android and I can't message the help bot, the message field is covered by the phones screen function buttons on the bottom, so you can't click on it to initiate typing. I can't even get a screenshot of it because the phone automatically crops out the function buttons. Make the text field bigger and higher so the…
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
HHi, The game doesn't give me a option to purchase anything
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
