Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
@slightlygeeky Hi and welcome, Is this for Candy Crush Saga asNot sure on your game but on mine on 3 devices it is 10 gold bars to continue a level, So you may have inadvertently used the gold bars if this was the case. The community cannot deal with gold baror purchase issues
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps