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Why i lost all of my inventories after my phone was shut down due to lowbattery?
Hi there @chelmica and good day to you.
Your game may not be properly loaded after your device shutdown due to low battery.
Please exit the game, turn off the internet/wifi signal in your device, wait for several seconds or more and then turn back on the internet/wifi signal in your device. Go back into the game and play a level. Check your inventory and see whether those boosters are back.
I hope I've answered your question and let me/us know if you need help with other issues in the game.
Thank you 😊
Hi and Welcome to our Community
Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.
Please read links bellow about lose booster!
https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it#latest
or please report this to our Player Support Team here,
This is strange, since I've had my phone shut down a couple of times while playing and it never did this (after I came back to the game, the inventory was there, since the memory is stored in the device itself).
Maybe @Crazy Cat Lad can help you with this one. Hope you get your boosters back 😬
@chelmica Hi and welcome, Sorry to hear this has happened to you but in the case of mobile devices the boosters are stored on the device itself. So if your phone or game crashes, you uninstall or even change phones your Boosters are lost not / Recoverable. unless you had any unused purchased boosters and you can contact support from your game regarding these
Hope this helps
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Why is that the level will start again whenever minimize or something interrupt the game
When I need extra moves and watch an ad the ad cannot be closed when it finishes and always restarts the game causing me to lose all boosters and progress. Very frustrating been playing this game for years and this is going to be what ends it for me. I have done all the things, clearing cache, force stop, taking a break…
Help me to beat level 16847 without booster
Hello Candy Crush Support Team, My Candy Crush Saga game progress has been lost unexpectedly. I had reached a high level after spending a lot of time playing the game, but now my progress has reset. I was previously logged in with my account, but after reinstalling the app / changing my device / updating the game (choose…
After I log out from candy crush saga king accounts, i forgot my password and can't log in again and I lost my account
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
