Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
That's a second time now that I've lose like 30+ boosters. I've logged in my Facebook because I have lost my boosters before, but I was not loged in back then and for that exact reason I loged in FB. Now I lost all my boosters for a second time since I'm logged. ****.
(EDITED by CM - Inappropriate/ abusive language)
Hello @asdfdfg l,
sorry this happened :/ Keep in mind that your boosters aren't synced with your account (FB or King), but are stored on your device.
I suggest restarting your device, doing the standard troble shoot and logging into the game game (on the device you were playing and had your boosters on). If nothing works, then contact the Player support via game application.
Hope you get it fixed ...
@asdfdfg Hi and welcome, Sorry this has happened to you again In the case of mobile devices your boosters are stored on the device itself and there are many reasons why your boosters can be lost some out of kings control. Hence we advice people not to store to many boosters on mobile devices. Unfortunately nothing can be done regarding replacing these unless you had any unused purchased boosters then you can contact customer support from your game
If you played via the windows 10 app everything is synced to king servers so the chances of this happening are minimal
Thank you