Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

2nd time already that I lost all of my boosters for no apparent reason.

That's a second time now that I've lose like 30+ boosters. I've logged in my Facebook because I have lost my boosters before, but I was not loged in back then and for that exact reason I loged in FB. Now I lost all my boosters for a second time since I'm logged. ****.

(EDITED by CM - Inappropriate/ abusive language)

Accepted answers

All comments

Freddy_

@asdfdfg Hi and welcome, Sorry this has happened to you again In the case of mobile devices your boosters are stored on the device itself and there are many reasons why your boosters can be lost some out of kings control. Hence we advice people not to store to many boosters on mobile devices. Unfortunately nothing can be done regarding replacing these unless you had any unused purchased boosters then you can contact customer support from your game

If you played via the windows 10 app everything is synced to king servers so the chances of this happening are minimal

Thank you

bekicrusher

Hello @asdfdfg l,

sorry this happened :/ Keep in mind that your boosters aren't synced with your account (FB or King), but are stored on your device.

I suggest restarting your device, doing the standard troble shoot and logging into the game game (on the device you were playing and had your boosters on). If nothing works, then contact the Player support via game application.

Hope you get it fixed ...

Crazy Cat Lad

Hi @asdfdfg and welcome to our Community!

Please do not use any abusive or insulting language in the Community.

You can find help on this issue HERE. All FAQ:s including the one regarding lost Booster you can find on our Support page HERE.

Welcome! 👋

New here? Sign in or create an account to join the fun.