Purchasing the "Golden Lamp"

Rhonda_P_Kinchen

I have a few questions about the "Magic Season"...

If I purchase the "Golden Lamp" ($4.99) will I receive all of the boosters on the right side (not the free side/left)...and will it be for that specific tier only, or for all tiers included in the Magic Season?

Also...a few days ago I purchased a "tier" (10 gold bars) however I didn't win any boosters? So, I'm just curious what exactly is the benefit of purchasing a "tier" and/or the "Golden Lamp"?

Thanks in advance!!🍭🍬🍭

Freddy_

@Rhonda_P_Kinchen Hi and welcome, If you purchase the golden lamp you are purchasing all tiers that you have opened. so would be for all the tiers you have collected.

Opening a tier on the free side is only of benefit if that tier has boosters available as some tiers on the free side do not have boosters say like tier 4 and also if the times running out to get better boosters

Thank you

Greymane

Yeah @Rhonda_P_Kinchen basically if you buy that lamp (using Freddy's image), you will unlock only the tiers you have been through for free boosters, for example 3, 4 and 5

mariannekasic

after finishing all tiers in the golden lamp game i kept getting invited to play the game before the final deadline day. i played all through the free path and thought obviously if the game was still open i must be able to still purchase the goldem lamp option. i patd my money and nothing happened. i hsd to borrow my daughters debit card to make this purchase which she gifted me with on christmas day,.what a dissappointment to find out once its over its over. then why in the world did king keep pushing this for me to play. IM SBOUT REAY TO QUIT CANDY CRRUSH FOR GOOD

Freddy_

@mariannekasic Hi and welcome, the purchase of the magic lamp is to add boosters to your game, so if you purchased this all the boosters should have been added to your game. the feature is only about passing levels in your game and the more you pass the better the reward and purchasing the golden lamp should add the better reward for all the tiers you passed

If this was not the case

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/comment/1317247#Comment_1317247

Unfortunately, we cannot help you with problems with payments, it would be better if you contact King Support directly.

here the link

https://soporto.king.com/contact

mariannekasic

THANK YOU SO MUCH. yes i had already completed all the tiers. i just hadnt puchased the golden path option. i woudnt mind playin thru all the tiers but as is ijust get a message saying i did a graet job completing all 20 levvels or tiers. something like that. thank you

johan1082010

Please try contact us.