Weekly race

Derekhendrick

I have not received my reward for over a month, I have been 1st most times

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/319898/weekly-race

Hi @Derekhendrick . Welcome to our Community

If you miss a reward from any other feature, please report this to our Player Support Team here, 

The screen shots are from all stats features and there are no rewards given from those.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/319898/weekly-race

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Can you show me a screenshot that mentions awarding rewards from the weekly race?

If I look at the screenshot, I can explain it to you.

Thanks!😊

Derekhendrick

I don’t have a screenshot but I have been playing for years and on Monday morning the first second and third are given a prize you have to claim, my wife came 1st this week and got her prize

Freddy_

@Derekhendrick Hi and welcome. The community does not deal with missing rewards.

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Problems with game - missing rewards- and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1234676#Comment_1234676

There are actually different parts to the weekly race and prizes are not available in each part so I asked you for a screenshot of the race.😊However you have already got the answer from the expert, maybe he has given you the right argument.

Thanks!