Sending and receiving live still not working

mel0163

I know that the sending and receiving of lives is a common problem that has been being worked on for quite a while. Is there any update? I never see anything on the community about what is being done to resolve the problem. I am working with a team of players who are all connected with Facebook have the most recent version of the game and we have been testing out the sending and receiving of lives and it is not working. Is there any update when this will be resolved?

Freddy_

@mel0163 Hi and welcome, There is no news on a fix on this at present but it will be announced when the issue is sorted, As this is a problem with lives sent through Facebook, both king and Facebook have to work on a fix for the issue

Thank you

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/320200/sending-and-receiving-live-still-not-working

There are numerous complaints in the community, including on Facebook. The problem is with a lot of players. Unfortunately it's still in progress. We have to wait

rajdeeptb

https://community.king.com/en/candy-crush-saga/discussion/320200/sending-and-receiving-live-still-not-working

hi dear

studio is working on it now. please wait for some time until studio will provide any updates on this issue.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/320200/sending-and-receiving-live-still-not-working

Hi and Welcome to our Community

There is currently an issue with sending and receiving lives for some people, At present this is being investigated and we will update when we have any news on a fix for this

https://community.king.com/en/candy-crush-saga/discussion/314506/receiving-and-sending-lives-via-facebook-not-working

Nomthi

I have received lives from friends bit they disappear when I claim them. Please help me please 😳

Werner_Cichy

https://community.king.com/en/candy-crush-saga/discussion/comment/1248559#Comment_1248559

Unfortunately for many there are problems with sending and receiving lives. It's a problem on Facebook. It is being worked on, but it will take a while. That the lives disappear when you claim them is new to me.

Check out the previous comments and possible solutions. These suggestions may help you.

Turn off your device completely and restart it.

Disconnect from Facebook and reconnect to Facebook.

Tzvi_Marcu

How this problem with the Facebook is for players that use the Win 10 apps.