@etiamaya Hi and welcome, Please check your game is up to date and clear the cache from your app. log out and restart your device and see if this resolves your issue. you will have to force close the game
I have try that way many time. At once I can access "event" then I find 2 treat calendar. When I close the game and open it again, the same problem show up again. Treat calendar cannot close again.
@etiamaya Hi , I have seen one person report uninstalling and reinstalling solved there issue, but if you do this you will LIVES any stored BOOSTERS or LIVES Think we may need to pass this on to the game studio to investigate
Reinstalling and losing all my hard earned boosters is not an option. The problem of two treat calendars started after the latest update so I expect that it will be resolved with the next update.
Okay, for temporary if u still want to play. You can follow this: open game - log out - finish level 1 - click my profile - login. Then u will go to map without treat calendar open again. But if u close game again u must repeat that way again
Answers
@etiamaya Hi and welcome, Please check your game is up to date and clear the cache from your app. log out and restart your device and see if this resolves your issue. you will have to force close the game
Thank you
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love HahaHi and Welcome to our Community
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
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0 · Helpful Woah! Sweet Love HahaI have try that way many time. At once I can access "event" then I find 2 treat calendar. When I close the game and open it again, the same problem show up again. Treat calendar cannot close again.
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0 · Helpful Woah! Sweet Love Haha@etiamaya Hi , I have seen one person report uninstalling and reinstalling solved there issue, but if you do this you will LIVES any stored BOOSTERS or LIVES Think we may need to pass this on to the game studio to investigate
Thank you
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaOkay thank you. I hope it can solve as soon.
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0 · Helpful Woah! Sweet Love HahaIm reinstalling, then its work. Treat calendar only show the newest one. Although booster is lost, but its okay. Thank u for helping.
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0 · Helpful Woah! Sweet Love HahaI’m having the same issue. I’ve tried restarting the phone and force closing the app. This started happening after the latest update
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0 · Helpful Woah! Sweet Love HahaGood you worked it out. Sorry about the lost boosters. But it seems this is the only solution that is working. The reinstalling @bcsamuels
👻You doing great, dont stress, keep hydrated!👻
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0 · Helpful Woah! Sweet Love HahaReinstalling and losing all my hard earned boosters is not an option. The problem of two treat calendars started after the latest update so I expect that it will be resolved with the next update.
- Report
0 · Helpful Woah! Sweet Love HahaOkay, for temporary if u still want to play. You can follow this: open game - log out - finish level 1 - click my profile - login. Then u will go to map without treat calendar open again. But if u close game again u must repeat that way again
- Report
0 · Helpful Woah! Sweet Love HahaWhen I log out and start the game the first screen is still the calendar which cannot be closed.
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0 · Helpful Woah! Sweet Love Haha