Why treat calendar cannot closed? I cannot use back button too.

etiamaya · November 2020

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Freddy_ · November 2020

@etiamaya Hi and welcome, Please check your game is up to date and clear the cache from your app. log out and restart your device and see if this resolves your issue. you will have to force close the game

Thank you

kiara_wael · November 2020

https://community.king.com/en/candy-crush-saga/discussion/320283/why-treat-calendar-cannot-closed-i-cannot-use-back-button-too

Hi and Welcome to our Community

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

etiamaya · November 2020

I have try that way many time. At once I can access "event" then I find 2 treat calendar. When I close the game and open it again, the same problem show up again. Treat calendar cannot close again.

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Screenshot_2020-11-26-22-19-18-72.jpg

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Freddy_ · November 2020

@etiamaya Hi , I have seen one person report uninstalling and reinstalling solved there issue, but if you do this you will LIVES any stored BOOSTERS or LIVES Think we may need to pass this on to the game studio to investigate

Thank you

etiamaya · November 2020

Okay thank you. I hope it can solve as soon.

etiamaya · November 2020

Im reinstalling, then its work. Treat calendar only show the newest one. Although booster is lost, but its okay. Thank u for helping.

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bcsamuels · November 2020

I’m having the same issue. I’ve tried restarting the phone and force closing the app. This started happening after the latest update

Greymane · November 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1243270#Comment_1243270

Good you worked it out. Sorry about the lost boosters. But it seems this is the only solution that is working. The reinstalling @bcsamuels

Dwin · November 2020

Reinstalling and losing all my hard earned boosters is not an option. The problem of two treat calendars started after the latest update so I expect that it will be resolved with the next update.

etiamaya · November 2020

Okay, for temporary if u still want to play. You can follow this: open game - log out - finish level 1 - click my profile - login. Then u will go to map without treat calendar open again. But if u close game again u must repeat that way again

Why treat calendar cannot closed? I cannot use back button too.

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