1) Sending and receiving live not working...2) Server Error

MayMay_1980

I have remove and reinstall again the app, done setting everything within FB and apps...but still can’t received lives...

bekicrusher

The server error usually solves itself in my case if I restart the app or the device itself, sometimes it even helps if I click again (for example in the daily spin). But yes, a common issue lately ...

Freddy_

@MayMay_1980 Hi and welcome, There is currently an issue with sending and receiving lives. Unfortunately we have no time frame on a fix for this at present

https://community.king.com/en/candy-crush-saga/discussion/314506/receiving-and-sending-lives-via-facebook-not-working

The server error may be a temporary issue, please check your game is up to date and log out and restart your device and see if this improves the issue

Thank you

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/320347/1-sending-and-receiving-live-not-working-2-server-error

Hi and welcome to the community.

The matter is well known and studios are working on a fix. At the moment we are just hopeful that soon the matter will be resolved.

Thanks.

bekicrusher

The server error usually solves itself in my case if I restart the app or the device itself, sometimes it even helps if I click again (for example in the daily spin). But yes, a common issue lately ...

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/320347/1-sending-and-receiving-live-not-working-2-server-error

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.