Lives not refreshing

jumpingjellybean

My lives(the envelope) was not working so I deleted the game and reintalled it only to find out I lost all my boosters. Can I please get them back.

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/320501/lives-not-refreshing

Hi and Welcome to our Community

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Or please report this to our Player Support Team here,

bekicrusher

If you had some purchased unused boosters then they can be restored, however the other boosters you saved were probably lost because they get stored in the device itself and not on a network server.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/320501/lives-not-refreshing

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

In the case Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.

Since boosters are stored locally on device memory, we cannot guarantee that your boosters are secure.

However, Please check HERE.