Why do my boosts and lives disappear

amost489

They disappear whenever there a device switch. Pretty dumb when it's linked to Facebook. Fix this please and give me my stuff back

[Deleted User]

廾𝗂 @amost489, welcome to the Community!

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🍬 Win Gold Bars & other prizes for your Game ---> HERE 🍬

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Freddy_

@amost489 Hi and welcome, In the case of mobile devices your boosters are stored on the device itself so you can play offlline. So if your game or device crashes , you uninstall or your even change devices, your boosters are lost / not transferable.

All that is linked to your account is your level and gold bars

Thank you

[Deleted User]

廾𝗂 @amost489, welcome to the Community!

__________________________________

🍬 Win Gold Bars & other prizes for your Game ---> HERE 🍬

__________________________________

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/320523/why-do-my-boosts-and-lives-disappear

Hi and Welcome to our Community

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Or please report this to our Player Support Team here

wykoon

Hi there @amost489 and good day to you.

If you have been playing CCS in Facebook via PC in web browser and CCS app in Win10, your boosters inventory will be synchronized. Boosters are store in the device memory and not the game server.

Usually, the boosters will not disappear itself when you switch devices unless you have used them in both devices, the app crashed or you reinstall the app in either devices.

However, if you've reinstalled the app or you play the game in different platform e.g. King.com/different web browser, you will still start the game with full lives.

Please let us know if you need help with other issues in the game.

Thank you 😊