I lost my level when I tried to connect with Facebook

rudinazahran

I play this game for 7 year and when I try to connect with Facebook l lost my level please help me

Freddy_

@rudinazahran Hi and welcome, Please see post below for help with getting your levels restored

Try logging out and restarting your device and then log back in with your account details and if still at level one try playing a level to see if it forces your game to sync

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Thank you

Mary_Kay

Please follow the helpful advice of Freddy above and let us know if you need further help after that.

Greymane

Hiya there @rudinazahran Have you always been backing up your game progress to facebook?. If so you can still retrieve the data. You can always try a different browser.

[Deleted User]

https://community.king.com/en/candy-crush-saga/discussion/320546/i-lost-my-level-when-i-tried-to-connect-with-facebook

Hello, you can even check your fb game setting. You may have to renew permission on fb so they can sync your progress.

Crazy Cat Lad

Hi @rudinazahran and welcome to our Community!

If you need any further help with restoring the levels, please let us know here on the thread.